Frequently asked questions
The questions we get most, answered briefly. If yours is not here, just write to us.
How does pricing work?
Plans scale with projects, teammates, managed ad spend and AI usage. Every supported advertising platform is open on every plan, with no per-platform fee. Your ad budget never passes through Mecrio: it's paid from your own account straight to the platform.
Are campaigns created directly in my ad account?
Yes. Once you approve, the campaign is created directly in your own ad account on the relevant platform, paused. Nothing spends until you start it — no files to download or copy anywhere.
Can I manage campaigns that already run on my platforms?
Yes. After connecting your ad accounts you can bring your existing campaigns into Mecrio; they sit in the same list, where you can track them, start or pause them and edit their supported settings.
Can I change a campaign after it goes live?
Yes. You can change budget, dates, audience and the ad itself while it's live; the change is updated on the platform and checked.
Can I use my own images?
Yes. You can create images and video in Mecrio or upload your own; either way they're checked before publishing.
Can we use it as a team?
Yes. You invite teammates by email and give each of them a role; access can cover the whole workspace or only the projects you choose. The activity log shows who changed what.
Will the AI make changes on my behalf?
No. Mecrio AI looks at your campaigns and, when it makes sense, prepares a change and proposes it with its reasoning. No setting changes until you approve; once you do, the change is applied and checked on the platform.
Does my ad budget pass through Mecrio?
No. Campaigns run in your own ad accounts and payments go directly to the platforms. Mecrio takes no cut.
Are my ad account connections safe?
You connect each ad account through the platform's own official sign-in, so your password never reaches Mecrio. The connection is used only for your campaigns and you can disconnect at any time — the stored connection is deleted when you do.
Why Mecrio?
So you set up and manage a campaign once instead of nine separate times. Your ad is prepared for each platform and checked before it goes live; afterwards you track, update and compare your campaigns from the same screen.
Which ad platforms are supported?
Nine platforms: Meta, Google, TikTok, LinkedIn, Reddit, Pinterest, X, Microsoft, and Snapchat. You'll find which campaign objectives and ad types can be set up on each platform on its own page.
Does it write ad copy in my language?
Yes. Copy is written in your brand's voice and in the language you choose; the app itself is available in English and Turkish.
Where do I track results?
Impressions, clicks, conversions and spend for your campaigns come together in one report. On each campaign's page you see which ad performs better and what deserves your attention.
Can an agency use it with several clients?
Yes. You open a separate project for each client and can give teammates access to just the projects they work on.
What happens to my campaigns if I stop using Mecrio?
Nothing. The campaigns were created in your own ad accounts and stay there; when you disconnect, the access record in Mecrio is deleted and the campaigns on the platform are left untouched. You keep managing them from the platform's own screen.
Still have a question?
Write to us and we will answer: info@mecrio.com
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